Terms & Conditions | DetwilerTech

Legal & Trust

Terms & Conditions

Last updated: August 18, 2026

These Terms & Conditions govern use of this website and business inquiries submitted to DetwilerTech. By accessing the website, you agree to these terms.

1. Website Purpose

This website provides information about connectivity, structured cabling, fiber optic, modular plug, and related OEM/ODM products. It is a B2B inquiry website, not an online retail store. A website inquiry does not create an order, and no purchase is binding until the parties agree in writing through an accepted quotation, purchase order, pro forma invoice, order confirmation, or contract.

2. Business Users and Accurate Information

You represent that you are legally able to communicate on behalf of yourself or the organization identified in your inquiry. You agree to provide complete and accurate product, quantity, delivery, and contact information. We may request reasonable verification before issuing a quotation or beginning production.

3. Quotations, Prices, and Payment

Prices, minimum order quantities, tooling costs, sample fees, taxes, payment terms, currency, and validity periods are stated in the applicable quotation or contract. Website content is not a binding price offer. Unless stated otherwise in writing, bank charges, import duties, taxes, customs fees, and destination charges are the buyer’s responsibility.

4. Product Information and Changes

We aim to keep descriptions, images, dimensions, and specifications accurate. Images may be illustrative, and reasonable production tolerances may apply. Specifications, materials, packaging, availability, and designs may change as products are improved or supply conditions change. For a critical application, request and approve the current drawing, sample, specification, or data sheet before ordering.

5. Samples, OEM/ODM, and Customer Approvals

Custom work may require drawings, samples, tooling, testing criteria, logos, packaging files, or written approvals. The customer is responsible for confirming that supplied requirements and intellectual property may lawfully be used. Production may begin after the agreed deposit, technical approval, or other milestone specified in writing. Changes after approval may affect cost and lead time.

6. Intellectual Property

The website, brand materials, text, layout, graphics, product photographs, drawings, and other content are protected by applicable intellectual property laws. You may view and download reasonable product information for internal purchasing evaluation. You may not copy, republish, sell, scrape at scale, reverse engineer, or use the content to misrepresent the source of products without written permission. Customer-owned marks and approved project materials remain subject to the parties’ written agreement.

7. Acceptable Use

You must not interfere with the website, attempt unauthorized access, transmit malware, submit fraudulent or unlawful requests, misuse forms, or violate another person’s rights. We may restrict access or decline an inquiry where reasonably necessary to protect the website, our business, customers, or legal obligations.

8. Shipping, Returns, and Warranty

Shipping, return, refund, and warranty matters are governed by the applicable written transaction terms and the policies published on this website. Please review our Shipping Policy, Return & Refund Policy, and Warranty Policy before ordering.

9. Disclaimers

The website is provided on an “as available” basis. To the maximum extent permitted by law, we do not warrant uninterrupted access or that every website description is suitable for every application. Product suitability depends on the buyer’s system, environment, installation, and compliance requirements. Nothing on the website replaces an approved specification or written technical agreement.

10. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, punitive, or consequential losses arising only from use of the website. Transaction-specific liability, remedies, and exclusions are governed by the accepted quotation or contract. Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Governing Law and Disputes

Unless a signed agreement states otherwise, these website terms are governed by the laws applicable at our registered business location in the People’s Republic of China, without regard to conflict-of-law rules. The parties should first attempt to resolve a dispute through good-faith business discussions. A court or agreed arbitration body with lawful jurisdiction may hear any unresolved dispute.

12. Changes and Contact

We may update these terms by posting a revised version on this page. Continued website use after an update means the revised website terms apply. Transaction terms already accepted in writing are not changed retroactively by a website update.

Company and Contact Information

Contact Person
Detwiler Tech
Contact Email
luuh97d6@gmail.com
Company Name
Shenzhen Detwiler Technology Co., Ltd.
Address
Room 208, Building C3, Zhongjia Creative Park, No. 65 Donghuan 2nd Road, Fukan Community, Longhua Subdistrict, Longhua District, Room 208, Building C3, Zhongjia Creative Park, No. 65 Donghuan 2nd Road, Fukan Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China
Detwiler Technology Factory

Why Choose DetwilerTech?

DetwilerTech is a professional manufacturer and supplier of network connectivity solutions. With over 15 years of industry experience, we provide high-quality structured cabling products including RJ45 connectors, keystone jacks, patch panels, fiber optic cables, and custom OEM/ODM solutions to distributors, system integrators, and contractors worldwide.

Professional Manufacturing

ISO-certified production facilities with automated assembly lines ensuring consistent quality at scale

Technical Expertise

Dedicated R&D and engineering team providing technical support and custom design services

Global Logistics

Efficient worldwide shipping with full export documentation, customs clearance support, and reliable delivery

Customer-First Service

Dedicated account managers providing personalized service from inquiry through after-sales support

Scroll to Top